A thorough knowledge of government and enterprise business needs enables RDA to develop effective operating models and supporting processes that address business outcomes. RDA formulates successful business improvement strategies by considering the goals of the organisation within the context of driving influences.
These typically include behaviour, competence, culture, policy, processes and systems.
In Defence, RDA has contributed to business models for capability development, acquisition and sustainment since 1998. RDA has developed policy, procedure, guidance and Defence standard contracting templates.
RDA provided significant support, through Business Process Management and Engineering, to the First Principles Review implementation, including analysis and design of the Australian Defence Force Headquarters.